Privacy Policy

Modern Floorzz | Smart Surface Solutions
Last Updated: January 29, 2026

Our Commitment to Your Privacy

At Modern Floorzz, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with our business.

Information We Collect

Information You Provide to Us

When you request an estimate, schedule a consultation, or contact us about our flooring services, we may collect:

• Contact Information: Name, email address, phone number, and mailing address
• Property Information: Property address, room measurements, and project details
• Project Preferences: Flooring type preferences, budget range, and timeline
• Payment Information: Billing address and payment details for completed services

Information Collected Automatically

When you visit our website, we may automatically collect:

• Device Information: IP address, browser type, and operating system
• Usage Data: Pages visited, time spent on pages, and referring website
• Cookies: Small data files that help improve your browsing experience

How We Use Your Information

We use the information we collect to:

• Provide accurate flooring estimates and project quotes
• Schedule consultations and installation appointments
• Communicate about your project status and updates
• Process payments for completed services
• Send service reminders and follow-up communications
• Improve our website and customer service experience
• Respond to your questions and requests
• Comply with legal obligations

How We Protect Your Information

We implement appropriate security measures to protect your personal information, including:

• Secure storage of physical and digital records
• Limited access to personal information by authorized personnel only
• Secure payment processing through trusted payment providers
• Regular review and update of our security practices

Information Sharing

We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: With trusted partners who assist us in operating our business (e.g., payment processors, scheduling tools), who are contractually obligated to keep your information confidential
• Manufacturers: Project details may be shared with flooring manufacturers for warranty registration or product information purposes
• Legal Requirements: When required by law, court order, or government regulation
• Business Transfers: In the event of a merger, acquisition, or sale of our business assets

Your Rights and Choices

You have the right to:

• Access: Request a copy of the personal information we hold about you
• Correct: Request correction of inaccurate or incomplete information
• Delete: Request deletion of your personal information, subject to legal retention requirements
• Opt-Out: Unsubscribe from marketing communications at any time
• Limit Use: Request that we limit how we use your information

To exercise any of these rights, please contact us using the information below.

Cookies and Tracking Technologies

Our website may use cookies to enhance your browsing experience. You can control cookie settings through your browser preferences. Please note that disabling cookies may limit some website functionality.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.

Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Project records may be retained for warranty purposes and legal compliance.

Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The “Last Updated” date at the top of this page indicates when the policy was last revised. We encourage you to review this policy periodically.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

Modern Floorzz
Jason Casaus, Project Manager
📍 2700 S Gilbert Rd, Suite 5, Chandler, AZ 85286
📞 480-735-8447
📧 jcasaus@mysmartsurface.com

Your California Privacy Rights

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), including the right to request information about the categories of personal information we collect and how we use it. Please contact us to exercise these rights.

Consent

By using our website or services, you consent to the collection and use of your information as described in this Privacy Policy.

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Modern Floorzz is committed to maintaining the trust and confidence of our customers. We handle your personal information with the same care and integrity we bring to every flooring project.